Moving Walkway

I was taking a break from my normal work to spend what I thought would be 15 minutes to enable SSL on a server. Should have been straight forward, I’ve done this before.

The technical part can be seen in the following:
Short form of steps (fourth entry), or the more complete: Apache2 SSL in Ubuntu.

I was going “cheap” and using RapidSSL. They give you the prep steps for Apache2. With that done, I filled out the on-line form. But now I’m stuck… I can’t get past the contact form. It keeps saying I need to enter a valid phone number. I’ve put in 10 digits (and sometimes an extra “1″ at the front) in just about every way I can think of. No luck.

I call their support line, press “1″ for “new” and 5 seconds later I’m disconnected. Perhaps they don’t want new customers?

UPDATEOver lunch I tried again. This time it worked, accepting just the numbers (which is what I did previously). Instead of selecting “Use Admin contact as Billing contact” I explicitly added a new contact with the same info. Bottom line… if you say there is an error in format, please give an example of what a correct format is.